Ola Electric founder and CEO Bhavish Aggarwal has announced an upgrade programme for owners of Gen 1 and Gen 2 scooters and motorcycles. The scheme lets existing customers move to newer Gen 3 models. Bengaluru customers will be the first to access the programme starting this weekend. Pricing details and rollout mechanics are still undisclosed.
Models Covered Under the Upgrade Scheme
The programme includes Ola Electric’s latest Gen 3 vehicles:
Scooters
• S1 Pro Gen 3
• S1 Pro+ Gen 3
• S1X Gen 3
Motorcycles
• Roadster
• Roadster X
• Roadster X+
Variants using Ola’s in-house 4680 Bharat Cell batteries are also eligible.
Official Announcement
Bhavish Aggarwal shared the update via social media:
“We’re launching an upgrade program for our Gen 1 and Gen 2 customers to move to our latest Gen 3 products, both scooters and bikes and the 4680 versions too. It starts in Bengaluru this weekend.”
Gen 3 Pricing Snapshot
Current ex-showroom pricing:
• S1 X 2kWh starts at ₹82,999
Includes charger and Move OS+ lifetime subscription
• Roadster X+ 9.1kWh reaches ₹1,89,999
Includes charger and Move OS+ lifetime subscription
Several Ola Electric models qualify for incentives under the Government of India PM E-Drive production-linked incentive scheme, lowering effective purchase costs.
Why This Upgrade Programme Matters
The announcement comes as Ola Electric works to stabilise its position in India’s EV market.
Market Share Trend
• 2024: 36.7 percent
• End of 2025: 16.1 percent
2025 Sales Performance
• 1,96,767 units
Competitors such as TVS Motor, Bajaj Auto, and Ather Energy strengthened their market presence during this period.
Service and Customer Trust Challenges
During the most recent earnings call, CFO Deepak Rastogi acknowledged customer trust issues tied to service turnaround delays. Bhavish Aggarwal described the current phase as a structural reset for Ola Electric.
Key service updates:
• Service backlog reduced by nearly 50 percent
• Close to 80 percent of requests resolved within one day
Operational Restructuring
Ola Electric continues to cut operating costs.
Retail footprint changes:
• Peak: ~4,000 stores
• Current plan: 550 locations
The reduction forms part of the company’s restructuring strategy.
For Gen 1 and Gen 2 owners, the key unanswered questions remain:
• Upgrade pricing
• Exchange valuation
• Eligibility conditions
• Booking process
Further details are expected as the Bengaluru rollout begins.
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